Frequently Asked Questions

Everything you need to know about shopping at Free Shipping.

Does every order really come with free shipping?

Yes! True to our name, we offer 100% free standard shipping on every single order, regardless of the price or destination, with no minimum spend required.

How long will it take for my fashion finds to arrive?

Orders are typically processed within 1-2 business days. Depending on your location, standard delivery usually takes between 3 to 7 business days.

What is your return policy?

We want you to love your look. If you are not satisfied, you can return unworn items with tags attached within 30 days of delivery for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has shipped?

Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to follow its journey to your door.